Policies
Return Policy:
Every item is crafted specifically for your order, so we can't accept returns because you changed your mind, ordered the wrong size, or your bard convinced you a medium would fit.
However, if your treasure arrives damaged, defective, or incorrect, let us know within 30 days of receiving it. We'll work with our master craftsmen to make things right.
When contacting us, please include:
- Your order number
- A description of what went wrong
- Photos of the damaged or incorrect item
That helps us resolve your quest as quickly as possible.